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Alastair Beddow

Alastair Beddow is the director of Meridian West, a consultancy that helps lawyers and law firms to develop and implement client-focused strategies. He is also one of co-authors of Professional Services Leadership Handbook (Kogan Page, 2017). Readers are entitled to 20 per cent off the book, and all Kogan Page publications, using discount code LS20 (www.koganpage.com)

Recent stories

  • Innovate - hand selecting lightbulb ideas

    Bright ideas

    3 July 2018

    Clients are demanding innovation from their legal advisers, and not only in relation to technology. So how can law firms develop a culture and process which fosters innovation in an effective way? Alastair Beddow and Ben Kent explain

  • Alastair Beddow

    On the map

    17 April 2018

    A third of firms say improving client experience is their top strategic priority. Client journey mapping provides a simple, structured process for delivering more consistent client service and enhancing profitability, argue Alastair Beddow and Ben Kent