Communities

Law Society Communities

Our communities help you develop in your professional life and make the most out of your Law Society

Find out more

Recent Clients

Sort by: Newest firstOldest firstA-ZZ-A

  • Sue Bramall

    Who you know

    12 November 2013 Updated: 18 October 2014 By Sue Bramall

    Your client information is key to generating new business, but too few law firms harness this information effectively. Sue Bramall explains how to use client relationship management tools – from basic spreadsheets to bespoke solutions – to build your business

  • David Gilroy

    Who do you know?

    14 May 2015 By David Gilroy

    David Gilroy explains how effective client relationship management can help you keep and win clients, and how to get it right in practice

  • Ian Muirhead

    War of independence

    13 August 2013 Updated: 18 October 2014 By Ian Muirhead

    Ian Muirhead provides a personal perspective on the Solicitors Regulation Authority decision to allow referrals from non-independent financial advisers, and looks at how law firms can select advisers they can trust with their referred clients

  • hand grabbing phones

    Turning the conversation

    8 November 2016 By David Gilroy

    From social media to review sites, there are conversations going on out there about your business. You need to know how to react when one of those turns negative, so you can avoid lasting damage to your online reputation. David Gilroy explains

  • files

    Tips for effective file management and minimising risk exposure

    27 October 2015 By Mark Carver

    Mark Carver provides his top tips for managing client files and minimising risk exposure

  • annaliese fiehn

    The main event

    31 January 2017 By Annaliese Fiehn

    Events can help you promote your firm to new and existing clients, and build relationships – but only if you do it well. Annaliese Fiehn provides her top tips for planning an event

  • Lawyer and client with four icons above (crown, arrow in center of target, graph showing growth, and a thumbs up)

    The client is king

    15 January 2019 By Emma Massingham

    How can you kickstart your firm’s growth in 2019? Emma Massingham offers a five-step plan for success through focusing on your targets and clients

  • Gary Richards

    Standing strong

    7 May 2014 Updated: 15 October 2014 By Gary Richards

    When you’re faced with a particularly challenging client, it can be daunting to think about either asking them to change their behaviour, or ceasing to act for them. But, says Gary Richards, sometimes this is exactly what you need to do

  • Sue Bramall

    Standing out

    14 May 2013 Updated: 18 October 2014 By Sue Bramall

    Excellence in client service is a vital tool in the battle for business against new entrants to the legal profession with big marketing budgets. However, it can only be achieved with strong leadership and participation at every stage of the client experience, says Sue Bramall

  • larry cattle

    Sliced and diced

    16 January 2018 By Larry Cattle

    Larry Cattle looks at the value of small insights gained from research with your potential and current clients, and how it can make a big difference to client attraction and retention

Show  10 per page20 per page50 per page