Lesley Wan gave the keynote address of day one of the conference, on how in-house counsel can unleash their strategic potential. She outlines a number of trailblazing initiatives she has delivered over her career to inspire you to step out of your comfort zone.
Keith Ruddock argues that companies - and their legal teams - need to understand that societal and community issues are as important as technical, legal, economic or enginerring issues. These can be vital to reputation management in a crisis.
What lies at the heart of a thriving legal department? What essential skills are needed to support the legal team increase their impact and influence? These were some of the questions grappled with during a World Café-style event held by LexisNexis (LN) at the conference, chaired by Sophie Gould, LN head of in-house.
Natasha Taylor, legal services manager at Essex Legal Services, considers the art of communicating law to non-lawyers. She draws on her experiences as a solicitor advocate in adoption hearings to explain how understanding and empathy can make all the difference when building client relationships.