Peter Wright, Director of Digital Law UK and author of the Cyber Security Toolkit, provides some seasonal tips on avoiding cyber breaches during the festive period.
The Law Society offers a confidential telephone based helpline for solicitors on various aspects of anti-money laundering (AML), including how to conduct customer due diligence, what questions to ask about the source of funds and how to make a report to the National Crime Agency.
Cyber threats and scams have become a fact of life for both businesses and individuals, and solicitors and their clients are no exception. Firms of all sizes are vulnerable but there are measures you can take to protect your firm and your clients.
Mandeep Nagra provides a brief round-up of news from this year’s Solicitors Regulation Authority (SRA) compliance officers conference held on 20 October.
Sanjay Basra provides an insight into insurance mediation activities and what firms should consider in order to comply with the rules.
Helen Carr provides a quick update on what you need to do to get ready for the SRA’s new regime of continuing competence.
Residential conveyancing is once again the most complained about area of law, according to the Legal Ombudsman. Pearl Moses looks at how to mitigate some of the most common causes, and outlines complaints-handling best practice and regulatory requirements.
Establishing a new firm is a daunting prospect but help is at hand, Eduardo Reyes discovers.
Bronwen Still, director at Infolegal, discusses the Solicitors Disciplinary Tribunal decision last year on a sole practitioner who received a benefit under a will.
Clients are rarely able to judge you on how well you know the law, but they can judge you on how well you look after them: your opening hours, how your reception looks, the clarity of your communications. Kerry Underwood offers his tips for top-quality client service